About WebEx Integration to Outlook for the Mac WebEx Integration to Outlook provides a convenient way for you to schedule or start WebEx -only meetings, CMR Hybrid (WebEx-enabled TelePresence) meetings, or WebEx Personal Conference meetings usingMicrosoft Outlook. Using Integration to Outlook, you can perform these activities without the. Jul 6, 2017 - WebEx Productivity Tools allow you to schedule, start, and join. Once you've installed the WebEx Productivity Tools, just select the WebEx ball in Outlook. Keywords: outlook schedule calendar meeting online Mac Suggest.
Can ANYONE give me insight on this. I can use Cisco Webex meeting app through Outlook 16 (Mac) with no issues on my iMac Retina 5K.
My laptop (MacBook Pro Touch Bar) it won't work. When you click the 'ribbon button' it doesn't appear to be making connection, it will only open the invite and ask you to add webex meeting. It won't work. Happy to provide console logs between the two. Have the latest versions of everything, Microsoft/Cisco are spinning wheels. If I try to edit an invite through a webex server on my MacBook I can't cancel a meeting/add attendees etc.
Personally I think it's connectivity issues. Hello JeffUpdegraff, From your description, the compatibility between Outlook and third-party software is a possible cause.
Please kindly try uninstalling Cisco Webex Meeting app and then reinstalling it see if it can help. Based on my research, you may use to uninstall all Cisco Webex applications on your Mac.
For more details, you can refer to some related documents in Cisco. If the problem persists, to better help you, I strongly recommend you contact our dedicated team support via Outlook for Mac Help Contact Support to seek further assistance. Engineers focus on solving the Outlook for Mac problem and have more professional experience to help you solve your problem. Meanwhile, this may also be a third-party software problem, I suggest you can contact the Cisco Webex support for more helps. Your understanding is highly appreciated. Best Regards, Sylvie.
We’re using Cisco WebEx for on-line meetings. For this I used to have a WebEx Toolbar in Outlook to directly schedule on-line meetings from within Outlook.
However, I no longer see this WebEx Toolbar nor does it show as a Ribbon tab in Outlook 2010. How can I make the WebEx integration available in Outlook again? Assuming that you have installed the “WebEx Productivity Tools” already (see further below if you haven’t), common reasons for the WebEx buttons not being available in Outlook is that the add-in is either disabled in Outlook or in the Cisco WebEx One-Click client itself. Also, check your installed version of the client if your are using Outlook 2010.
Enable Outlook in Cisco WebEx One-Click client Before checking if the add-in is enabled in Outlook, you’ll first have to check if Outlook integration has actually been enabled in the WebEx One-Click client;. Open the WebEx Settings dialog. If WebEx is not yet running; Start- All Programs- WebEx- Productivity Tools- WebEx Settings.
If WebEx is already running Click on the “Edit WebEx Settings” link at the bottom or press F11. Select the Tools tab. Verify that “Microsoft Outlook” is selected for “Email and Scheduling”. Press OK to confirm the changes. Restart Outlook and once restarted, verify that the WebEx options are now available on the Toolbar or in the Ribbon. Without Outlook being enabled in the WebEx Settings, the WebEx add-in will not be available in Outlook. Enable WebEx Productivity Tools add-in If the WebEx Toolbar or Ribbon buttons still do not show, you must enable the add-in in Outlook.
WebEx Productivity Tools is listed as a COM Add-in. In case the add-in got disabled because of a crash, then it could also be listed under Disabled Items. You’ll find this option in the Add-ins section of Outlook 2007 and Outlook 2010 or under Help- About Microsoft Office Outlook- Disabled Items in Outlook 2003. If it is listed here, select it and click on Enable. If it is not listed there either, click the “Add” button in the COM Add-Ins dialog and point it to the following location;. 32-bit Windows C: Program Files WebEx Productivity Tools ptolkadd.dll. 64-bit Windows with 32-bit Outlook C: Program Files (x86) WebEx Productivity Tools ptolkadd.dll.
64-bit Outlook C: Program Files WebEx Productivity Tools ptolkadd64.dll Once you have re-enabled the add-in, restart Outlook to get your Ribbon buttons or Toolbar back. In Outlook 2010, the options will be shown on the Home tab. The WebEx icons will show next to the New option group on the Ribbon or at the end when you select your Calendar folder. If WebEx Productivity Tools is not installed If WebEx isn’t installed yet, you must download and install the application from your corporate WebEx website (ask your administrator if you do not know the URL). For a default website layout of WebEx, you can find the link for the installer by going to;. From the “Meeting Center” tab Support- Downloads- select: Productivity Tools.
From the “My WebEx” tab Productivity Tools Setup- On your Desktop- Install Productivity Tools The Productivity Tools can be downloaded from your company’s WebEx Portal website. The Productivity Tools offers more than Outlook integration.
Outlook 2010 support Outlook 2010 32-bit support was added to WebEx Productivity Tools 27.21.5 and 64-bit support was added in version 27.23. A way to check the version number is by either looking at the file version of the aforementioned ptolkadd.dll file or by going to the Downloads section of Message Center, where the build number is shown in the “About Meeting Center” box at the top right.
Check the file properties of ptoldadd.dll to check the version or check it on your WebEx website (versions don’t have to match). Last modified: January 17, 2012.